Customer Support Center

To determine the right roof rack for your vehicle, you'll need to know your vehicle's year, make, and model. Our compatibility guide will help you find the perfect fit, or you can contact our support team for personalized assistance.

We offer a comprehensive warranty on all our products. Roof racks come with a 5-year warranty against manufacturing defects, while accessories have a 2-year warranty. Please keep your receipt for warranty claims.

Installation varies by vehicle and rack type. We provide detailed installation manuals and video guides for each product. Most installations can be completed in 30-60 minutes with basic tools.

Weight capacity depends on both the rack system and your vehicle's roof load limit. Our universal systems typically support 150-200 lbs, but always check your vehicle's manual for the maximum roof load capacity.

Returns are accepted within 30 days of purchase. Items must be in original condition with all packaging. Use our return label request form to get a prepaid shipping label, or contact customer service for assistance.

Yes, we ship to many international destinations. Shipping costs and delivery times vary by location. International customers are responsible for any customs duties or taxes.

Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our website or the carrier's tracking page.