Returns
Hassle-Free 30-Day Returns
If you’d like to return your order for any reason, we’re here to help! We offer FREE returns within 30 days of the delivery date.
📧 Email Us: support@erkulautousa.com
Before starting a return, if you're having trouble with the installation or need to request a missing part, please contact us first!— we may be able to resolve the issue without the need to return the item.
To begin a return, please send an email to support@erkulautousa.com with your order details.
Return Guidelines:
- Items must be returned within 30 days of delivery.
- Products should be in new condition, with original packaging, packing slip, and all included accessories.
- A handling fee may apply for items that are damaged or missing components.
Refunds:
Once we receive and inspect your return, we’ll notify you regarding the approval of your refund. If approved, your refund will be issued to your original payment method within 2 business days.
Please note it may take an additional 1-2 business days for your bank or credit card company to process and post the refund.