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Customer Reviews

Based on 7 reviews
71%
(5)
0%
(0)
14%
(1)
0%
(0)
14%
(1)
B
Ben
Excellent customer service

After giving the product review 3 stars because the rear bar too long. I've contacted customer service for a rubber hose replacement since I threw it away and not it make lots of wind noise while driving. Abe - customer service agent briefly asking for the part I needed and send out the replacement right away with tracking number for me. 5 star for customer service!

B
Ben
Rear bar too long

The rear bar was too long, I pushed the bar all the way into the mounting feet but it is still longer the the fixed **** hole on the roof. I had to saw 2 inches off the bar in order for it to fit. Another issue is the mounting **** is wobble when tightened all the way so I had to add an additional washer. May be all of this issue is because my car is 2023 Mazda Hatchback? And the crossbar is for sedan version? But when I check with Amazon, it said this crossbar fits. The only reason I buy directly on this websites is because it's cheaper than Amazon and they offer free shipping. I'll see how this bar hold up on highway and in the winter of Colorado.

V
Vincent
Didn’t fit

Didn’t fit. Bolts to long. Couldn’t tighten

We’re sorry to hear about the issue with the bolts. We can provide you with a different screw size to ensure a proper fit. Please reach out to us at support@erkulautousa.com
and we’ll be happy to assist you.

E
Emma A.
Finish looks sharp

black finish still looks new!!

T
Theo L.
Satisfied

Perfect for family vacation gear am very happy with this purchase

FAQs

Please read our FAQs page to find out more.

What is the return policy?

We offer hassle-free 30-day free return policy.

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Is there a warranty on Erkul Auto products?

We offer 2-year warranty on all our products.

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Can I purchase replacement parts if needed?

We offer replacements with expedited shipping.

Buy replacements.

Are installation instructions included with each product?

Yes, we porivde installation videos and manuals.

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Why should I purchase Erkul Auto products?

Erkul Auto offers a combination of competitive pricing and top-notch quality, ensuring you get the best value. We stand by our products with a 2-year warranty, providing peace of mind. Plus, we offer a 30-day free return policy and quality customer service to ensure your complete satisfaction. Our products are designed for durability, functionality, and style, making them an excellent choice for automotive accessories.

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Call/Text: 609-245-6424

Email: support@erkulautousa.com